Members are able to request replacement/modular certificates at a fee of £40. The service provides a hard copy of the certificate sent via post.

Please send the completed records request form to or posted to: Customer Experience, The Chartered Institute of Marketing, Moor Hall, Cookham, Berkshire, SL6 9QH, UK

If the certificate is required urgently, we do offer an express service in which the replacement certificate will be posted within 24 hours of payment being received at a charge of £75.

After an original official certificate has been issued we may print a replacement, however we are required to reflect this on the certificate and the word ‘replacement’ will be printed at the base of the certificate, please be assured that this does not undermine the certificate’s credibility or value.