Terms and Conditions

We welcome 'hot links' to the Homepage of our website, but not 'deep linking' by which we mean that you may not include a link to any page of our website that is not the Homepage.

Neither may you display the contents of our website (or any page from it) or allow it to be displayed surrounded or framed or otherwise surrounded by material not originating from us without our consent. If you would like to license our material, please contact our Knowledge Services team.

The following policy covers all web sites owned and developed by The Chartered Institute of Marketing.

External hyperlink approval should be sought from our web team for acceptance and assessment.

All links open in a separate window and not within the frameset of The Chartered Institute of Marketing's sites. This is to prevent any inference that CIM approves or has any business or ownership rights relating to the third party site.

Free text links will be given to organisations that are mentioned in copy provided by either third parties (commissioned writers) or originally generated by The Chartered Institute of Marketing.

If a third party has supplied original free content a link will automatically be given to the provider/owner of the content, once the content has been editorially approved.

On some occasions a logo hyperlink will be accepted, again this will need to be approved by our web team. If the logo is used on the site, written permission must be sought from the third party. This will protect The Chartered Institute of Marketing in terms of breach of copyright preventing any ambiguity between both parties. A written copy of express permission logo usage approval (letter or e-mail accepted), detailing the usage rights of their logo, must be forwarded on to the Marketing team for reference purposes.

• Pornography

• Terrorism

• Racism

• Political views

• Any criminal activity

• Direct Competitors to CIM Qualifications, Training and Membership

The Chartered Institute of Marketing will portray a neutral stance on any views; hence no form of political alliance will be portrayed on any of the sites under its control. The information collected will be used for reference and CIM’s web communication only. The data will not be submitted for marketing campaigns and distributed outside of CIM.

Hyperlink disclaimer notice - all third parties will need to be made aware of the following:

• Please note that that hyperlinks are given for information purposes only and there is no inferred recommendation as to the companies listed on The Chartered Institute of Marketing’s sites.

• The Chartered Institute of Marketing does not take any responsibility for the quality of service these organisations provide.

• The Chartered Institute of Marketing will reserve the right to remove any hyperlinks at any time without prior consultation with third parties.

CIM in-company training solutions is offering purchasers signing up access to a free e-learning course titled Marketing Fundamentals for up to 100 of your employees. (Terms apply)

To be qualify purchasing companies need to:

• Purchase in-company training that can be delivered on the purchaser’s premises, virtually, at CIM’s own Business Centre or another site as requested by the purchaser for a group of their employees. It needs to:
• Be delivered to at least a cohort of 5 (general cohort sizes are from 5-15)
• Be a delivery time of minimum of six hours
• Please note – dependent on delivery route there maybe additional venue/travel costs which will be agreed prior to agreement with the company.

The promotion:

• The e-learning course will be made available via CIM’s Learning Portal for up to 100 individual employees of the purchasing company. These will be referred to as ‘seats’. There can be no transfer of seats to other individuals within the purchasing company or another organisation. Additional licences are available upon request and at a fee.  
• Access to the e-learning course is for one calendar year and can only be redeemed once by the organisation in a 12-month period. Access will be granted following payment and delivery of the qualifying in-company delivery.
• This offer is only available on orders placed and contracted via the CIM sales team, phone number 01628 427250 or email address business.solutions@cim.co.uk before 31 January 2025.
• Purchase of multiple in-company training courses does not entitle the purchaser to more than 100 seats.
• Once a seat has been assigned to a member of staff it cannot be transferred.
• If the in-company course is cancelled, in line with the contract, then the access to the e-learning course will also be cancelled.
• Access to the e-learning course cannot be exchanged for cash, credit or any other item.
• The e-learning course is non-transferable and can only be taken by the purchasing company.
• There are no other offers or promotions that can be combined with this offer.
• The Marketing Fundamentals e-learning course can only be accessed through CIMs own learning management system (CIM Learning Portal) and cannot be stored on company’s own systems.
• To gain access to the course the purchaser will need to supply the individual names and email addresses of the (up to) 100 employees in a secure consolidated list (e.g. password protected spreadsheet), in a single data exchange, in order to for CIM to grant access to the CIM Learning Portal.
• CIM reserves the right to cancel access if they identify the course is being re-run for another individual.
• If any of the employees are a member of CIM and have already activated access to the Marketing Fundamentals course, there are no alternatives available.
• CIM reserves the right to cancel, amend, withdraw, terminate, or withhold the access or temporarily suspend this offer in the event of any unforeseen circumstances outside of its reasonable control, with no liability to any purchasing companies.
• CIM will not be held responsible for any losses, injury or property damage as a result of this offer
• This course is being offered by the CIM, Moor Hall, Cookham, Berkshire, SL6 9QH
• CIM reserve the right to amend these terms at any time. If they do this, they will publish the amended terms and conditions https://www.cim.co.uk/terms-and-conditions/
• CIM has no liability or responsibility to the company except as set out in these Terms or other current training contract.
• These Terms and Conditions shall be governed in all respects by English law, and you hereby submit to the non-exclusive jurisdiction of the English courts.

You can make your booking via the CIM website or by email or by telephoning the training team on 01628 427360.

Your booking will only be considered confirmed when you have responded to the booking email you will have been sent or CIM have received payment.

All transactions made by credit or debit card must be complete a minimum of 48 hours prior to the virtual or face to face training course start date.

Online course access will be activated by email within 24 hours or where bookings are made outside of office hours (Mon-Fri, 9-5 excluding bank holidays) access will be sent the next working day. All transactions must be made using credit or debit card prior to activation.

Payment by invoice or BACS is available upon request and subject to CIM’s approval. CIM’s payment terms are 30 days from date of invoice. Purchase orders will need to be received ahead of booking confirmation and with a minimum of 7 days prior to either the start date of virtual or face to face course or activation of online course.

1. CIM members receive 15% discount on CIM online, in-person and virtual training courses. 
2. This discount does not include qualifications, modules or in-company options. 
3. The attendee must be a CIM member when they book and pay for their course.  
4. This discount is not transferable to a non-member of CIM. 
5. CIM members should log into MyCIM before processing the transaction to claim their 15% member discount or contact the sales team on 01628 427360. 
6. Unless otherwise specified CIM member discount cannot be used in conjunction with other promotions. 
7. All bookings are subject to CIM’s full Terms & Conditions. 
8. CIM members also receive 15% discount on, meeting rooms and accommodation at Moor Hall, Cookham. [This excludes Office Leases and Office Rental]​

1. If your course is postponed, CIM will transfer your booking to the next available date at the discounted price.
2. Unless otherwise specified, this discount is not valid in conjunction with any other offer.
3. All bookings are subject to CIM’s full Terms & Conditions, see section ‘Virtual and online courses provided by Learning and Development’.
4. All course fees must be paid in full no later than 30 days prior to the start of the course or immediately for late bookings. Payments must be made in Pounds Sterling. Payment can be made by credit card or BACs. Settlement of the invoice is only deemed to have happened when the full amount has been paid and cleared. The CIM reserves the right to levy interest or administration charges in the event of payments being made by instalments. This should be agreed in writing in advance; default on a payment due will result in the full balance becoming payable and possible removal from the course.
5. The discount does not include qualifications, Business Solutions options, or discount on accommodation at Moor Hall.

Cancellation by the customer
If you cancel attending the course CIM reserve the right to levy a charge (please see the transfer and cancellation tables below). Clients may substitute the original delegate with an alternative at no extra charge prior to the start date of the course. Any cancellations, transfers or substitutions must be emailed to delegate.support@cim.co.uk and confirmed by CIM.

If it is an online course, then no substitution can be made once the course has been activated.

Transfer to another virtual course
A delegate can be transferred without a charge onto an alternative virtual course up to 31 days prior to the originally booked course.

If it is less than 31 days, please see the transfer and cancellation table below.

Only one transfer is permitted per booking.

If a discount has been applied to the original booking, CIM reserve the right to charge the full published price of the alternative course.

Transfers for an in-person course
A delegate can be transferred without a charge onto an alternative face to face course up to 31 days prior to the originally booked course.

If it is less than 31 days, please see the transfer and cancellation table below.

Only one transfer is permitted by booking.

Transfers for an online course
A delegate can only transfer prior to the online course being activated.

If it is less than 14 days, please see the transfer and cancellation table below.

Only one transfer is permitted by booking.

Any online course is deemed to have been activated as soon as the materials are accessed through the learning portal and the right to cancel under the Consumer Contracts Regulations ceases.

Bank Name Santander UK plc

Address Bridle Road, Bootle, Merseyside, L30 4GB

Bank Sort Code 09-02-22

Bank Account Number 10776490 The Chartered Institute of Marketing

VAT Number GB 302 2509 13

IBAN code GB93ABBY09022210776490

Account Contact Tracey Sheppard

Telephone Number +44 (0)1628 427425

The CIM reserves the right to amend or cancel the course, course times, dates or published prices. Any changes will be advised before the course start date and any course already paid in full will not be subject to the increased price.

All materials provided by CIM Learning and Development remain the intellectual property of CIM and its partners, who assert their right to worldwide copyright and all related rights unless specifically agreed otherwise in writing.

The CIM does not sell, trade or rent your personal information to others. However, CIM may contact you with useful and interesting additional information regarding our products and services. Please see our Privacy Policy for further information on how we may use your data.

A course booking, unless otherwise agreed in writing in advance, is for one delegate - whether the course is online, in-person or virtual. The CIM reserves the right to remove any delegate from their programme should they breach this or exhibit any other behaviour deemed to be inappropriate. This would result in no refund of course fees or other costs being paid.

If a digital badge is awarded for attending the course, please note that personal data will need to be provided to a third-party company that is based in the USA.

Please make CIM aware of any special requirements at the time of booking.

CIM can provide accommodation at the Moor Hall venue only. Please visit the Moor Hall website for more information and how to book.

With respect to the subject matter, these Terms and Conditions supersede all prior written or oral agreements between the customer and CIM.

Applicants for Affiliate Professional and Affiliate Studying can apply and complete their application online.

Applicants for graded membership (Associate, Member and Fellow) can apply online, providing supporting documents and make payment for the chosen grade, however each application will be assessed once received and confirmation of membership grade will only be given after assessment is made. 

The Chartered Institute of Marketing (CIM) reserves the right to request further evidence to support your application.

Payment is required on application and if it’s necessary to offer an alternative grade at a lower subscription price a refund for the difference will be made.

If offered an alternative grade and you do not wish to accept you must notify us within 14 days and a full refund will be given.

By joining members agree to abide by CIMs Code of Professional Conduct. As such all information provided to support an application must be up to date and accurate.

Whilst there are systems in place to reduce the creation of multiple applications and accounts, we cannot accept responsibility for existing members creating multiple membership accounts using this service.

CIM reserves the right to downgrade an application. Full reasons will be given.

It is expected that Affiliate Studying members are enrolled at an accredited study centre - either at the time of joining CIM as an Affiliate Studying member, or within three months. If an Affiliate Studying membership is held and no assessments have been booked for nine months, an email will be sent ten weeks prior to membership renewal providing the opportunity to confirm if CIM studies are continuing. If studies have ceased, or no reply is received the membership type will be changed to Affiliate Professional grade.

Once created, a membership record is not transferrable to another individual.

The format in which you provide your name on your application is the way that you will subsequently be addressed. If you are studying for a CIM qualification a first name and surname will be required for the issue of certificate(s).

Membership is an annual subscription. Payment for membership cannot be refunded once paid. If membership is cancelled part-way through a membership year, then no refund can be offered, and full payment still needs to be made for the duration of that membership year. This does not affect your statutory right to cancel within the 14-day cooling off period following purchase.

Current members of all grades can renew their membership online from eight weeks prior to their renewal date.

Members will be sent communication to invite them to renew their membership. If payment is not received within one month of the renewal date the membership status will become suspended. This indicates the membership is overdue and during this time access to membership benefits will be restricted. However, membership remains nominally in place and payment can be made via MyCIM. Renewal payments made whilst membership is Suspended will retain the original renewal date.

Once membership ceases, three months after the renewal was due, a member can re-join online via the MyCIM area or by phone. A new renewal date will apply, 12 months from payment date, unless otherwise agreed. You can however retain the same membership record number.

Affiliate Studying members that re-join after membership has ceased, please ensure your study centre and programme of study are updated, if applicable, which can be done via the MyAccount section of MyCIM.

Graded members (Associate, Member, Fellow) who held graded membership that ceased more than three years ago and want to re-join, please contact the Customer Services team on +44(0) 1628 427120 for details on how to proceed.

By joining members agree to abide by The Chartered Institute of Marketing (CIM) Charter and Byelaws and to observe the provisions of the CIM’s Code of Professional Conduct. By making a membership renewal payment this acts as continuing acceptance.

Membership fees are subject to review and change annually, CIM may decide to increase membership fees at any time. All members will be made aware of such changes prior to their renewal date.

CIM issues digital badges denoting your membership grade, and if you are a Chartered Marketer, as proof of your association with us. These badges are provided by a third party based in the USA with whom we will need to share relevant data for the appropriate badge to be issued. Digital badges for new graded members (Associate, Member and Fellow) will be issued after the application had been assessed and grade confirmed.

Availability and access to membership benefits is dependent upon the grade of membership held.

CIM reserves the right to alter the range of member benefits at any time and without prior notice and similarly any third parties involved in the provision of member benefits may be changed.

Services provided by a third party in respect of member benefits will be subject to that provider’s own Terms and Conditions and CIM does not accept any liability arising from the provision of these services.

Members are responsible for ensuring that their contact details are kept up to date to ensure communications are received.

CIM cannot accept responsibility for mail or emails sent to the address given, that are not received or opened.

Payment may be made online by credit or debit card using the Elavon secure, online payment infrastructure. All major credit and debit cards are accepted.

If payment is made using a credit/debit card not in the member/applicant’s name - permission must be sought from the card holder and by making such payment online or by telephone you are confirming that permission has been sought and obtained.

Please note that if you do not provide accurate details (including type of card and number) or if your credit card company does not authorise payment, your application will be deemed void. The Chartered Institute of Marketing will not accept any liability for costs incurred as a result of applications deemed void in this manner.

Bank transfer payments are accepted, please contact us for bank details. Any bank charges need to be met by the payer.

Payment can also be made by telephone through the Customer Service team, payment will be taken via WorldPay or Elavon, dependent on the service being purchased.

Direct Debit payment, by setting up a Direct Debit (UK bank account holders only) you are agreeing to a one-year membership subscription. If you cancel before your membership is paid, you are liable for the outstanding amount and payment will need to be paid by an alternative payment method.

If you miss a Direct Debit payment we will attempt to take your payment one more time within that month. If the second attempt fails we will require the outstanding amount to be paid by an alternative method. Only upon CIM’s discretion, another Direct Debit mandate could be considered.

CIM will only confirm your membership once payment has been received or a direct debit set up. On completing the payment process, you will receive an email to confirm that the application has been successful, and the email will include your Membership number. If a purchase order or contact details for an individual from the finance department are provided and an invoice is issued on this basis membership will be current at the point the invoice is raised. However, CIM reserves the right to subsequently cancel the membership should payment not be received as per our invoice terms.

All membership grades can enrol on the CPD programme, but only graded members (Associate, Member, Fellow) can work towards Chartered Marketer status.

Details of how to achieve Chartered Marketer status can be found here

CIM graded membership needs to be held continuously for the two consecutive years that CPD is recorded when working towards Chartered status.

Chartered Marketer or CMktr designation and the Chartered Marketer logo/badge can only be used by CIM members who hold both current membership and Chartered Marketer status.

For those holding Chartered Marketer status, failure to submit CPD records by the submission date, unless otherwise agreed, will result in the loss of Chartered Marketer status.

1. Access for six-months for Associate, Member and Fellow members for one of the following online courses: Marketing and Brand Strategy, Marketing Fundamentals, Planning and Optimising Marketing Campaigns, Copywriting - The Complete Guide.
2. Affiliate Professional members have access to the Marketing Fundamentals course only.
3. This offer is applicable to new or renewing members.
4. One offer only permitted per member within the year 2024/2025.
5. This offer cannot be used in conjunction with any other offer.
6. Affiliate Studying members do not qualify for this offer.
7. Access to the online courses must be booked within the year of renewal. To qualify for the offer a valid CIM graded membership number must be provided at the time of booking. Renewal must be at graded or Affiliate Professional level.
8. If you have already booked the Marketing and Brand Strategy, Marketing Fundamentals, Planning and Optimising Marketing Campaigns or Copywriting - The Complete Guide prior to this offer then you will not be eligible for a refund.
9. This offer cannot be switched with another online or virtual course.
10. No extension can be provided if the course is not completed within six months.
11. If the free course is redeemed on joining/renewing and membership subsequently cancelled part way through that same membership year, then CIM reserves the right to charge for the advertised course price.

Current membership is required to book assessments and for the chosen assessment session, e.g. December session booking = membership for 01 December.

Assessment fees are subject to review and may change annually.

Please refer to the Student Assignment Submission Guidelines and Examination Guidance for Candidates prior to submitting your assignment/sitting your exam. These documents can be found in MyCIM within the Assessment Guidance section.

Assessment bookings made during the Late Booking Period will be subject to a late entry fee in addition to the standard assessment booking fee. For details of the Late Booking Period please refer to the Important Dates found in MyCIM.

Assessments can be cancelled within 14 days of payment being made. After this point fees are non-refundable. Any bookings made during the Late Booking Period are also non-refundable.

Before booking assessments, please check with your Tutor which assessments you need to book for the particular session. Refunds cannot be given for incorrectly booked assessments or if transfers need to be made.

All assignments must be submitted either via your ASC or via an approved platform. Assignments sent directly to CIM will not be accepted. Candidates are responsible for checking that they have the correct assignment brief for the session they are submitting to. Please note case studies change each assessment session, even for re-sits.

For booking dates, please refer to the Important Dates for Students document found online in the MyCIM area for the relevant information on booking times.

The Booking Assessment Policy can be found online in the policies and forms section of MyCIM.

If you are booked to take your online examination at your Study Centre (ASC Online), please contact your Study Centre to confirm the date, time and specific location.

All members sitting The Chartered Institute of Marketing's examinations will be required to provide photographic identification to the invigilator/proctor. Photographic ID can be in the form of a driving licence, passport or national identity card.

If an assessment booking is made and your circumstances then change, you may be able to apply to defer your booking to a future assessment session. Please refer to the Important Dates for Students document in MyCIM and Guidance for Deferrals document for further details. Please note, deferral fees may apply, and you are responsible for ensuring you have the correct assignment brief for the session you are deferring to.

The Chartered Institute of Marketing is committed to providing equal opportunities for all our studying members. For further details please see our Reasonable Adjustments Policy that can be found in MyCIM, for enquiries please email reasonableadjustments@cim.co.uk or +44 (0)1628 427049.

Prices for membership and assessments are valid from 01 July to 30 June but may be subject to change.

Event Terms and Conditions

1. Attendees of CIM events must be over 18 years of age.
2. By booking to attend a CIM event you accept that you will be bound by these Terms and Conditions and any terms and conditions specific to the venue.
3. Content provided and presented by the speaker is the property of the speaker and is not allowed to be recorded, copied or repurposed outside of the event and/or webinar.
4. Sharing of presentation slides and any additional resources to attendees is at the discretion of CIM and the speaker.
5. Any opinions or views expressed during the event are those of the speaker and are not and do not represent those of CIM.
6. Recordings of CIM events may be hosted on CIM’s webpages to view post-event for a period of time to be determined by CIM. Recordings of events will not be emailed to individual attendees.
7. CIM events are organised and run by CIM, Moor Hall, Cookham, Berkshire, SL6 9QH, unless stated otherwise.
8. Except as expressly provided for in these Terms and Conditions CIM shall not in any circumstances be responsible for indirect damages or loss of any kind, including loss of profit, business or revenue, arising out of or in any way connected with the performance or failure to perform these Terms and Conditions, breach of any express or implied term or warranty, or where the performance of any of our obligations to you is prevented, frustrated or impeded by any circumstance or cause beyond our reasonable control, including without limitation fire, flood, lightning, civil commotion, malicious damage, compliance with any law or governmental order, accident to or breakdown of plant, machinery, utilities, computer servers, telecommunications networks or default of suppliers or subcontractors.
9. CIM does not seek to exclude or limit its liability for death or personal injury arising from its own negligence or for any fraudulent misrepresentation.
10. CIM reserves the right to vary these Terms and Conditions from time to time. Such variations become effective immediately upon the posting of the varied Terms and Conditions on cim.co.uk/terms-and-conditions.
11. Your information will be used to process your booking and purchase (if relevant), and we will only contact you in relation to the event you have booked onto by email or telephone. Your information may be shared with CIM employees and CIM regional volunteers to enable us to fully deliver our services to you in relation to delivery of our events only. CIM will not disclose your details to third parties for the purpose of receiving communications from those third parties, including relevant business information, unless you specifically opt-in to this type of communication. CIM’s full privacy policy can be found here.

Cancellations and refunds

12. You may cancel your booking up to seven days prior to the event and receive a full refund of any fee paid unless stated otherwise. No refunds will be given for cancellations received less than seven days prior to the event and no alternative will be offered such as a credit note or transfer of place onto an alternative event.
13. CIM reserves the right to cancel or amend an event for any unforeseen circumstances outside of its reasonable control, with no liability to any event attendees or third parties. Where an attendee has paid a fee to attend an event which is subsequently cancelled by CIM, they will be entitled to a refund of the fee. 
14. These Terms and Conditions shall be governed in all respects by English law and you hereby submit to the non-exclusive jurisdiction of the English courts.

‘The Pitch 2025’ Terms and Conditions
1. CIM shall mean The Chartered Institute of Marketing a body incorporated by Royal Charter (RC000886) located at Moor Hall, Cookham, Maidenhead, Berkshire SL6 9QH.
2. The ‘Partner’ is defined as the company who are in contractual agreement with CIM for The Pitch competition and event and the charity.
3. The briefs for ‘The Pitch 2025’ can be found at www.cim.co.uk/thepitch.
4. There are two separate competitions: an undergraduate competition and a postgraduate competition. The undergraduate competition is open to teams of second- and third-year students. The postgraduate competition is open to postgraduate students at universities studying a marketing or business bachelor’s degree (level six equivalent) or postgraduate degree. If students are studying business, this degree must contain a marketing module and is a requirement for both competitions.
5. If students are studying at a Scottish university, they must be in their second or third year of university, or fourth year if completing a qualification at a Scottish university and the student(s) status is equivalent of an undergraduate, as of 01 September 2024.
6. Teams must all belong to same degree level (i.e. all postgraduates or all undergraduates) due to the different requirements of each competition and consist of two or three members.
7. Entrants must be over 18 years of age.
8. Your entry is limited to one unique and original entry per team.
9. Employees of CIM or either ‘partner’ organisation and their immediate families are not permitted to enter the competition.
10. CIM reserves the right to refuse entries which we consider to be offensive or contain inappropriate/illegal material or that are contrary to the spirit or intention of the competition.
11. You confirm that (i) any ideas / materials are original works and are not defamatory, (ii) your entry to ‘The Pitch’ will not contain material, including images belonging to any person (or any material where the rights belong to any person) other than yourself without the owner’s prior written consent, (iii) there are no conflicting agreements in place that restrict usage of these images or other submissions, (iv) you will produce evidence of any required consents at CIM’s or the Sponsor’s request and (v) all persons appearing in any images are over 18. You agree not to include music in any materials or submissions for the competition, regardless of whether the music is royalty free.
12. The intellectual property created by the teams for their entries will be owned by and vest in the Partner, CIM and Charity and by entering this competition you agree to assign all intellectual property rights in your entry to them. The Pitch Partner, CIM and Charity does not need to obtain approval or permission to use this content and they have the right to use that content in perpetuity, throughout the world, in all known and discovered mediums and for all purposes and they shall have the right to make it available to any partner or the public.
13. Except as detailed on Clause 14, you grant CIM, the Partners, Charity and their respective agencies the unrestricted right to use, reproduce, translate and distribute any material or ideas included in your Pitch and to make reference to and/or publish any content or ideas through printed or online channels for all PR activities and editorial relating to ‘The Pitch’. You agree that we need not obtain your approval prior to any such uses of your Pitch. Accordingly, we reserve the right to take such action as we require to protect our position in respect of any claim or potential claim.
14. As partners of The Pitch 2025, market intelligence content is released by Mintel for the sole purpose of supporting preparation for The Pitch 2025. Any other circulation or use of this content is strictly forbidden.
15. By submitting your personal information, you are providing your details to CIM as data controller. This data will be processed solely for the purposes of managing your submission and subsequent PR activities relating to your entry and will be handled in line with current data protection legislation.
16. CIM will not contact you in relation to other products and services, unless you have already provided consent to receiving such communications. If you are a current member of CIM, you can update your communication preferences at any time via the ‘Communication’ tab of your MyCIM account at cim.co.uk/mycim.
17. In order to process your entry, the details you provide will be shared securely with relevant CIM employees, judges, marking assessors, and partners. You will only be contacted by these parties, by phone or email, in relation to this event and its associated activities. CIM will not disclose your details to any other third parties for the purpose of receiving communications from those third parties.
18. Your personal information will be retained for as long as is required to complete all activity related to this event and for a further 12 months thereafter, after which it will be deleted. If you are a CIM member, as a result of this event or otherwise, your data will be retained in line with our Privacy Policy
19. CIM respects your data and has taken appropriate technical and organisational measures to ensure we have mitigated against such risks as loss or unauthorised access, destruction, use, modification or disclosure of data.
20. Entry in the competition shall not grant you any rights in or affect the ownership of any of CIM’s, the Partners’ or any charity’s intellectual property rights including but not limited to name, logo and/or trademarks, or those of our affiliates.
21. By entering The Pitch 2025 and successfully becoming one of the top 10 finalist teams (for each competition), you agree for your name and university to be promoted via social media channels, PR related activity, The Pitch website, activity on-the-day of the live virtual judging final, and case studies with no recompense, either by CIM or any partners, either during or after the competition.
22. Registrations to the competition must be completed by Monday 02 December 2024 (midnight GMT).
23. First marketing presentations must be received by Monday 27 January 2025 (midnight GMT) via thepitch@cim.co.uk. Incomplete or late entries will not be accepted. Your entry must be sent via thepitch@cim.co.uk and entries made in any other way will not be accepted.
24. After the closing date, entries will be judged by a panel who will select 20 team finalists (10 per competition). These finalists will be invited to attend a virtual live judging final on Thursday 13 March 2025 (09:30 GMT) for the undergraduate finalists and then on Friday 14 March 2025 (09:30GMT) for the postgraduate finalists.
25. Finalist teams must submit their final Pitch submissions by Monday 03 March 2025 (midnight GMT) via thepitch@cim.co.uk.
26. CIM is not responsible for any expenses incurred such as travel, accommodation, food or any other supplementary expense.
27. The prizes per team for both competitions are as follows:
1st Place:

• Name a Litter of Puppies after the winners.
• Nick Daniel (marketing director of Dogs Trust) has offered to do a Q&A/Dogs Trust Marketing inspiration session. This will take place as a virtual session.
• One-year free-of-charge CIM membership for winners.
• Team voucher of up to £600 that can be used towards earning a CIM qualification
• Pitch 2025 Winners Certificate.

Finalists:

All finalist teams will receive a Pitch 2025 finalist certificate.

28. All prizes must be redeemed by 01 September 2025.
29. The judge’s decision is final.
30. Should the winner already be a member of CIM, there will be no refund of any moneys paid. However, If they already have a membership and it is due to run out after the competition this can be banked.
31. CIM has no liability or responsibility to the winners except as set out in these Terms and Conditions.
32. The successful winners from each competition will be posted on the CIM website alongside the other finalists, within one calendar month after The Pitch 2024.
33. Strictly no photography or filming of any kind can be undertaken at the live virtual judging final on Thursday 13 March 2025 for undergraduates and Friday 14 March 2025 for postgraduates.
34. All users must gain written approval/permission via thepitch@cim.co.uk before any publication/use of CIM’s brand logo.
35. CIM reserves the right to cancel, amend, withdraw, terminate or withhold the prizes or temporarily suspend this competition in the event of any unforeseen circumstances outside of its reasonable control, with no liability to any entrants or third parties.
36. This competition is being run by CIM, Moor Hall, Cookham, Berkshire, SL6 9QH.
37. If you are found to have breached these Terms and Conditions, your team will be immediately removed from the competition.
38. Except as expressly provided for in these Terms and Conditions CIM shall not in any circumstances be responsible for indirect damages or loss of any kind, including loss of profit, business or revenue, arising out of or in any way connected with the performance or failure to perform these Terms and Conditions, breach of any express or implied term or warranty, or where the performance of any of our obligations to you is prevented, frustrated or impeded by any circumstance or cause beyond our reasonable control, including without limitation fire, flood, lightning, civil commotion, malicious damage, compliance with any law or governmental order, accident to or breakdown of plant, machinery, utilities, computer servers, telecommunications networks or default of suppliers or subcontractors.
39. CIM does not seek to exclude or limit its liability for death or personal injury arising from its own negligence or for any fraudulent misrepresentation.
40. These Terms and Conditions shall be governed in all respects by English law and you hereby submit to the non-exclusive jurisdiction of the English courts.
CIM reserves the right to vary these Terms and Conditions from time to time. Such variations become effective immediately upon the posting of the varied Terms and Conditions on www.cim.co.uk/terms-and-conditions/#events.

Except as expressly provided for in these Terms and Conditions we shall not in any circumstances be responsible for indirect damages or loss of any kind, including loss of profit, business or revenue, arising out of or in any way connected with the performance or failure to perform these Terms and Conditions, breach of any express or implied term or warranty, or where the performance of any of our obligations to you is prevented, frustrated or impeded by any circumstance or cause beyond our reasonable control, including without limitation fire, flood, lightning, civil commotion, malicious damage, compliance with any law or governmental order, accident to or breakdown of plant, machinery, utilities, computer servers, telecommunications networks or default of suppliers or subcontractors.

We do not seek to exclude or limit our liability for death or personal injury arising from our own negligence or for any fraudulent misrepresentation. Subject to this, our liability to you under these Terms and Conditions howsoever caused shall be restricted to the replacement of the item(s) or a full refund of the price as outlined above; our liability to you shall not exceed the total price charged for the items purchased.

Click here for CIM terms and conditions of Purchase (Goods and Services).

If any part of these Terms and Conditions is found to be unenforceable as a matter of law, the enforceability of any other part of these terms and conditions will not be affected.

We reserve the right at any time to make changes to Terms and Conditions and you shall be subject to the terms and conditions in force at the time you order any items from us.

These terms and conditions are in addition to your statutory rights as a consumer, which remain unaffected.

Contracts formed between The Chartered Institute of Marketing and you shall be governed in all respects by English law and you hereby submit to the non-exclusive jurisdiction of the English courts.

The Chartered Institute of Marketing
Moor Hall
Cookham
Maidenhead
Berkshire
SL6 9QH
UK

Tel + 44 (0)1628 427500
Fax + 44 (0)1628 427499

Registered in England and Wales

Registered Office: RC000886

VAT Registration no: GB302250913