Pricing
Virtual: | £625.00 |
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Member Virtual: | Log in for prices |
Full board accommodation is only included on residential courses at Moor Hall, Berkshire.
User Experience (UX) plays a pivotal role in an organisation’s success. A seamless and engaging user experience will help deliver user satisfaction, customer loyalty, and overall business growth. We will examine how to measure user experience success, as well as how to analyse and improve user journeys (including the critical touchpoints and pain points that shape user experiences).
We will also explore aspects of digital psychology that will help you to create digital experiences that resonate deeply with diverse user groups - including neurodiversity, personality traits, and motivational drivers. Additionally, we evaluate the importance of integrating AI to elevate user experiences and streamline processes. Throughout the day, we apply theory, research, and real-world examples, ensuring practical application and relevance to delegates' UX projects.
This course is designed for those seeking to enhance their expertise in UX strategy, design, or implementation, and anyone involved in shaping their organisation's UX agenda and vision.
This course is applicable to all devices and all sectors (B2C, B2B and non-profit).
Making the most of User Experience (UX)
Support Diversity and Sustainability
Managing UX
Understanding the User Journey
Leveraging Digital Psychology
AI and other New Technologies
For help choosing the right course, call our expert team.